OUR PROMISE

This website collects usage information to create a better experience for our users. We take the responsibility of handling that data very seriously. Your privacy, security and data are important to us. We promise to never sell your data or sell you products.

For more details, please read the policies:

1. INTRODUCTION

Welcome to the Realtors Property Resource®, LLC (“RPR”) blog (“Site”). Please read these Terms of Use carefully before accessing any part of the Site.

Your access to, and use of the Site, including the materials and information accessible on and from the Site, constitutes your agreement to accept and comply with these Terms of Use, including any modifications that may be made in the future as provided for hereinafter. For a further understanding of the rules governing the Site, you should also review RPR’s Privacy Policy, and for California residents, RPR’s Privacy Notice for California Residents. If you do not agree with these Terms of Use, you are not permitted to access or otherwise use the Site. Each time you use the Site, you reaffirm your acceptance of the then-current Terms of Use. If you do not wish to be bound by these Terms of Use, you must discontinue using the Site.

2. LICENSE AND USE RESTRICTIONS

2.1 Subject to the terms and conditions of this Terms of Use, RPR hereby grants to you a non-exclusive, non-transferable, limited license to access and make use of the Site and the data RPR makes available to you (“Licensed Materials”) in order to (i) market your personal services to your clients and prospective clients, (ii) facilitate your respective real property transactions, and (iii) assist in the training and support of other authorized RPR users.

2.2 RPR’s grant of license under Section 2.1 is expressly conditioned on your assurance that you will not offer or provide products containing any Licensed Materials or information derived therefrom to the general public or others for sale or otherwise including via unrestricted access to any Website, newsletter, advertisement, or other communication. Rather, you will only make the Licensed Materials or information derived therefrom available in a manner consistent with your level of access pursuant to the RPR Authorized Website User Access Policy on the condition that (a) all use of the Licensed Materials and all products and materials derived therefrom is on an “AS IS”, “AS AVAILABLE” basis; (b) RPR and its licensors will not be liable for any claim or loss resulting from the content of, errors or omissions in, or the end user’s use of the information contained in or retrieved from the Licensee Materials; and (c) any use of the Licensed Materials is subject to these Terms of Use.

2.3 Use of the Licensed Materials in products or services designed or sold for any purpose other than expressly specified in Section 2.1 is specifically excluded from the license granted in these Terms of Use and requires the prior written consent of RPR. The rights granted under these Terms of Use specifically exclude the right to: (a) directly or indirectly, sell, distribute, sublicense, create marketing/lead generation lists, or make derivative works of any of the Licensed Materials, or any portion thereof, in bulk to any person or entity without the prior written consent of RPR; and (b) provide the Licensed Materials to any party for commercial resale or for any purpose other than such party’s internal use.

2.4 It is your sole responsibility to ensure your use of the Licensed Materials complies with all federal, state, and local laws and regulations.

2.5 You agree to keep confidential the log-in password(s) associated with accessing the Site. You are solely responsible for maintaining the security of your username and password. If you believe your username or password is being misused, you agree to contact RPR at [email protected].

2.6 No portion of the Site may be reproduced, duplicated or copied without the express written consent of RPR. You may not reverse engineer or decompile any of the software or algorithms available on the Site. This license does not include the right to grant access, directly or indirectly, to any third party.

2.7 Systematic retrieval of information from the Site is expressly prohibited. RPR reserves the right to implement limitations on the amount of information that can be provided to you.

2.8 The Licensed Materials will not be used for any purpose covered by the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) (“FCRA”), Federal Trade Commission interpretations of the FCRA, or similar state statutes.

2.9 The license in Section 2.1 includes the “Mailing Labels” functionality offered by RPR, through which you may export property information to create mailing labels for lead generation and marketing purposes. You may only export property information for up to 2,000 properties per month. It is your sole responsibility to ensure compliance with the necessary federal, state, and local laws and regulations.

3. WARRANTIES

3.1 RPR warrants that the Licensed Materials will be as current and complete as may be reasonably achieved using the source data licensed by RPR in the ordinary course of its business. You understand and agree that: (a) your use of the Site is at your own risk; (b) availability, completeness and format of data elements varies from county to county; and (c) the presence of specific data content does not necessarily ensure completeness or accuracy of such data. You may notify RPR of purported errors in the Licensed Materials, and, in response, RPR will research such matter(s) and, if possible, correct the Licensed Materials.

3.2 Any home valuation provided via the Site has not been prepared, evaluated, or reviewed by a licensed, professional appraiser. The valuations are generated by use of proprietary computer software that assembles publicly available property records and certain proprietary data to arrive at an approximate estimate of home valuation and they should not be relied upon as an appraisal report of the market value of the subject property prepared by a licensed professional appraiser.

3.3 EXCEPT AS OTHERWISE EXPRESSLY STATED HEREIN, THE LICENSED MATERIALS AND THE MEDIUM ON WHICH THEY ARE PROVIDED TO YOU ARE PROVIDED ON AN “AS IS”, AS AVAILABLE BASIS, AND RPR EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE LICENSED MATERIALS AND THE MEDIUM ON WHICH THEY ARE PROVIDED TO YOU, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RPR OR ANY OF ITS EMPLOYEES OR REPRESENTATIVES WILL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE WARRANTIES TO YOU PROVIDED HEREIN.

4. LIMITATIONS OF LIABILITY/INDEMNIFICATION

4.1 Except as otherwise expressly set forth in this Terms of Use, RPR, any company affiliated with RPR, or any officer, director, employee, agent, subcontractor, successor or assign of RPR or any such company will not be liable to you for any loss, injury, claim, liability or damage of any kind resulting in any way from (a) error or omissions in Licensed Materials, (b) use of Licensed Materials by you or any party receiving any Licensed Materials from you directly or indirectly or (c) the content of Licensed Materials as provided by RPR through the Site and under this Terms of Use.

4.2 RPR’s entire liability and your exclusive remedy with respect to any dispute with RPR (including without limitation your use of the Licensed Materials) is to discontinue your use of the Site. To the fullest extent allowed by applicable law, you hereby waive, disclaim and release RPR, its parent NAR, any subsidiaries and affiliates, and their respective officers, directors, employees, agents, successors, and assigns, from all claims of any kind (specifically including any and all claims for actual, direct, indirect, incidental, consequential, punitive or exemplary damages, attorneys’ fees and costs, or claims for interest, even if RPR is advised of the possibility of such damages), related to, in connection with or arising from, directly or indirectly, your access to (or inability to access) the Site or the use of any material or information contained on or provided through the Site and under this Terms of Use.

4.3 You agree to defend, indemnify and hold harmless RPR, its licensors, and their respective directors, officers, employees, parents, and agents from and against all claims, liabilities, losses, damages, obligations, costs, and expenses, including, without limitation, attorneys’ fees, arising out of or related to: (a) your access to the Site, (b) your use of the Licensed Materials in violation of these Terms of Use, (c) any actual or alleged violation or breach by you of these Terms of Use, (d) any actual or alleged breach of any representation, warranty or covenant that you made to RPR, and (e) your acts or omissions, including, without limitation, the infringement or other violation by you of any intellectual property or other right of any person or entity. RPR reserves the right, at its own expense and in its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, and only in such event, will you have no further obligation to provide indemnification for RPR in that matter.

5. INTELLECTUAL PROPERTY

5.1 RPR is a trademark of Realtors Property Resource®, LLC. RPR owns all right and title, including any applicable copyright, to the arrangement of the content on the Site.

5.2 You acknowledge that RPR has expended considerable time, effort and funds to compile Licensed Materials. Title to Licensed Materials will at all times remain in RPR, including its licensors, and you will have no rights therein except as provided in these Terms of Use.

5.3 RPR permits you to use its name, logo, links, and brand only in conjunction with the products and services that are provided to you as an authorized user of RPR. You may not alter or remove these marks from any Licensed Materials.

5.4 RPR has agreements with third party licensors that may require the display of the licensors’ brand marks or copyright notices on certain content. You may not alter or remove these marks from any Licensed Materials.

6. PRIVACY AND DATA COLLECTION

You will comply with the Privacy Policy on the RPR Site and all applicable privacy and information security laws including, but not limited to, security breach notification laws. Browser cookies, including third-party cookies, are required to access the Site. As a result of using the Site, RPR may collect usage data from you in accordance with the Privacy Policy and may use such data for internal purposes and for incorporation into RPR’s products and services. For California residents, please see more information on our collection of your usage data in RPR’s Privacy Notice for California Residents.

7. USER GENERATED CONTENT

RPR may grant you the ability to revise information related to properties displayed on the Site (User Generated Content). By posting User Generated Content to the Site, you grant RPR, its parent, subsidiaries, affiliates, and third-party licensees a nonexclusive, perpetual, irrevocable, sub-licensable, royalty-free license to use, store, display, publish, transmit, transfer, distribute, reproduce, aggregate, and create derivative works of the User Generated Content for any purpose in any form, medium, or technology now known or later developed. The provisions of this Section 7 are intended to apply only to User Generated Content and not to information provided through the Multiple Listing Service in which you participate. That information is governed by a separate agreement between the Multiple Listing Service and RPR. RPR is not responsible and cannot be held liable for any User Generated Content.

8. TERMINATION

RPR may restrict, suspend, or terminate your access to the Site at any time, including, without limitation, (a) immediately upon notice to you in the event that you fail to remain in good standing with NAR or are no longer a participant or subscriber of a cooperating MLS; (b) immediately upon notice to you in the event that you are using the Licensed Materials (or any portion thereof) in any way other than as expressly permitted by this Terms of Use; or (c) immediately upon notice to you in the event that you breach this Terms of Use.

9. ARBITRATION

.1 The parties will attempt to settle any controversy or claim arising out of or relating to this Terms of Use, or the breach thereof, through friendly consultation between the parties. If within thirty (30) days from the initial receipt by the allegedly offending party of notice of the controversy, claim or breach (the “Consultation period”) settlement cannot be reached, the controversy or claim will be settled by binding arbitration conducted before a single arbitrator who is knowledgeable in commercial law and laws and practices regarding information/database licensing. The arbitration will be conducted in accordance with the then applicable Commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party will bear its own costs and expenses, including fees and expenses of counsel, associated with the arbitration. The arbitrator will not be empowered to award punitive damages except for willful misconduct.

9.2 The provision of Section 9.1 will not prohibit either party from instituting an action for or obtaining an equitable remedy.

10. CONFIDENTIALITY

If you use the Site, and subject to the authorized uses set forth in Section 2.1 of these Terms of Use, you will be responsible for maintaining the confidentiality of such Licensed Materials.

11. UPDATES AND REVISIONS TO TERMS OF USE AND SITE

RPR reserves the right at any time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice to you. You acknowledge that RPR will not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. In addition, RPR may update and/or revise these Terms of Use at any time, and from time to time, with or without notice to you, and you agree to be bound by such updates, modifications and/or revisions. Updates and revisions will be incorporated from time to time into these Terms of Use, and you are responsible for reviewing these Terms of Use from time to time to ensure compliance if you continue to use the Site after such Terms of Use have been updated. To the extent notices are issued, you agree to accept notices electronically.

12. INJUNCTIVE RELIEF

You acknowledge that any use of the Licensed Materials which is not in accordance with the terms of these Terms of Use or any violation of the restrictions imposed on its use of the Licensed Materials would cause irreparable harm to RPR for which there would be no adequate remedy at law. Accordingly, you agree that in the event of any such violation, RPR will be entitled to immediate injunctive relief (temporary, preliminary or permanent, as the case may be) against you, in addition to such other rights and remedies to which it may be entitled by law. In the event any such injunction is entered, you will pay the reasonable expenses incurred by RPR in obtaining such injunction, including, without limitation, reasonable attorneys’ fees.

13. MISCELLANEOUS

13.1 The provisions of these Terms of Use addressing disclaimers of representations and warranties, limitation of liability, indemnity obligations, intellectual property, injunctive relief, arbitration and governing law will survive the termination of these Terms of Use.

13.2 These Terms of Use constitute the entire agreement between RPR and you regarding the subject matter of these Terms of Use, and supersede all previous written or oral agreements. The Terms of Service will be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under the Terms of Service and or your use of the Site resides in the courts located in the County of Cook, in the State of Illinois, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. The foregoing provision may not apply to you depending on the laws of your jurisdiction. If RPR fails to insist upon or enforce strict performance by you of any provision of these Terms of Use, or to exercise any right under these Terms of Use, such a failure will not be construed as a waiver or relinquishment to any extent of RPR’s right to assert or rely upon any such provision or right in that or any other instance. The section headings used herein are for convenience only and will not be given any legal import.

13.3 The Site is controlled by or on behalf of RPR within the United States of America and RPR makes no representation that the material and information on the Site are appropriate or available for use in other locations, and access to them from territories where such material and information is illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

13.4 If any one or more of the terms or provisions of these Terms of Use is deemed unlawful, void or for any reason unenforceable by any court in any jurisdiction, then any such term(s) or provision(s) will be deemed severable from the remaining terms or provisions in such jurisdiction and will not affect the validity and enforceability of such remaining terms or provisions.

13.5 These Terms of Use constitute the entire agreement of the parties relating to the subject matter hereof and supersedes all prior communications, understandings and agreements, oral or written.

14. DMCA DISCLAIMER

f you contend that any aspect of the Site infringes on your copyright, pursuant to the Digital Millennium Copyright Act of 1998, Title 17 of the United States Code 512, notice of any claimed copyright infringement should include the following information:

  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Site;
  • Your address, telephone number and email address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the copyright at issue or are authorized to act on the copyright owner’s behalf; and
  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright at issue.

The notice should be sent to the RPR Copyright Agent:

Postal Address:

Realtors Property Resource, LLC
The notice should be sent to the RPR Copyright Agent:
430 N. Michigan Ave.
Chicago, IL 60611
Phone: 877-977-7576
Email: [email protected]

PRIVACY POLICY

Welcome to the Realtors Property Resource®, LLC (“RPR”) blog (“Site”). We at RPR recognize and respect the privacy expectations of our users. We believe that making you aware of how we collect information about you and about your usage of the Site, how we use that information, and who we share that information with will form the basis for a relationship of trust between RPR and you. This Privacy Policy provides that explanation. By using RPR’s Site, you consent to RPR’s processing your information as set forth in this Privacy Policy, the Privacy Notice for California Residents (if applicable), and any amendments to either. We reserve the right to change this Privacy Policy from time to time.

Collection of Information

When you access and use the Site, it may use technology to automatically collect certain information about you, including your activities over time and across third-party websites, apps or other online services. This is called “behavioral tracking.” RPR does not respond to “do not track” signals at this time.

In the course of our business, we may collect information from:

  • Your usage of the Site;
  • Communications, applications, or other forms we receive from you or your authorized representative;
  • Your transactions with, or from the services performed by, us, our affiliates, or others including our parent, the National Association of REALTORS® (“NAR”);
  • An MLS (or broker) of which you are a participant/subscriber.
  • “Cookies” that are used to store and track your preferences in order to provide you with customized and personalized services. A cookie is data sent to your Internet browser from a Web server and stored on your computer hard drive. Cookies make your Web experience easier by storing usage patterns and preferences. Cookies are used by most Internet websites and mobile applications. Cookies are required to use RPR’s Site, including third-party cookies that provide RPR with usage tracking services, in order to personalize your use of the Site and to create content derived from your usage behavior.
  • Contact information saved in your phone in order to send reports to third parties. RPR allows you to email generated reports to third parties by selecting an email address from your phone’s contact manager. This contact information is used only to email an authorized report. RPR does not store this information in any way.
  • Photographs saved on your devices that you opt to add to the property notes feature in the RPR app. Adding photographs saved on your devices to the RPR app is optional. You may choose not to add photographs to the RPR app. If you choose to add photographs to the RPR app, RPR does not share those photographs in any way with any third party.

In the course of our business, we may need access to your device to save information:

  • When you authorize RPR to add an open house schedule to your device’s calendar. RPR allows you to select an open house schedule from a property record and add that event to your phone’s default calendar. This calendar access is used only to add authorized open house events at your direction.

Usage and Disclosure

In general, RPR uses the information collected to provide services and to communicate with you. RPR will only share information in the following circumstances:

  • When you consent or direct RPR to share the information;
  • When RPR provides information to NAR, affiliated companies, service or content providers pursuant to an agreement or to manage and use on our behalf;
  • When necessary to comply with a legal requirement or to protect the rights, property, or personal safety of RPR, its users, or the public against harm;
  • To enforce or investigate a potential violation of the Terms of Use;
  • To detect, prevent, or otherwise respond to fraud, security; or technical concerns; or
  • In the event that RPR or NAR is involved in a merger, acquisition, or any form of sale of some or all of its business, your information may be shared with its successor or assigns.

Push Notifications

You may opt to enable push notifications for the RPR app, which will allow the RPR app to send push notifications to any devices on which the app is installed. You may opt out of push notifications at any time by managing your device settings for the RPR app or by uninstalling the RPR app.

Third Party Websites

RPR may include links to the websites of other entities. These third-party websites may collect personal information about visitors and users, and this RPR Privacy Policy does not govern collection and use of any such personal information. By accessing any link to websites of other entities via RPR’s Site, you acknowledge and agree that your identification information with RPR may be shared with such third party. Please review the privacy policy of each third party for relevant terms regarding collection and use of any personal information by such third party.

Contacting RPR

If you have any questions about this RPR Privacy Policy, or the privacy practices of RPR, please contact us at [email protected].

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Effective Date: April 1, 2020 • Last Reviewed on: April 1, 2020

This Privacy Notice for California Residents (“Notice”) supplements the information contained in Realtors Property Resource®, LLC’s (“RPR” or “We”) Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.

This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute

(Cal. Civ. Code § 1798.80(e)).
 A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
G. Geolocation data. Physical location or movements.
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information. Current or past job history or performance evaluations.
J. Non-public education information

(per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
 Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or your login to our website (“Site”).
  • Indirectly from you. For example, from observing your actions on our Site.

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, RPR has disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category F: Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

  • Service providers.
  • Software providers.

Sales of Personal Information

In the preceding twelve (12) months, RPR has not sold personal information. We do not, and will not, without prior notice to you, sell your personal information to any third party.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we disclosed your personal information for a business purpose, a list of disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
    • First and Last Name
    • RPR Login (User Name)
    • NRDS ID
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance, specifically, encrypted through email, or by mail.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

We do not sell your personal information. However, if you access a third party’s website via our Website, your identification information may be transmitted to the third party to utilize the third party service. By accessing any such link, you consent to the transmission of your identification information to the third party, you agree to review the third party’s privacy policy and terms of use, and you release RPR from all liability in connection with such sharing and the third party’s use of that personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Website and update the Notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Notice, the ways in which RPR collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 877-977-7576
Email: [email protected]
Postal Address:
Realtors Property Resource, LLC
430 N. Michigan Ave.
Chicago, IL 60611