RPR (Realtors Property Resource) is continuing its popular “Wow” Moment Success Stories. We’re kicking off this year’s series with a feature on newcomer Jocelyn Mugot. She sent us this message in late 2021, and we knew we just had to share her story in early 2022:
I absolutely love using the RPR app when I'm traveling outside of my home state of Hawaii. I pulled information on my cousin's home in Las Vegas while visiting for Thanksgiving. Then I went to Houston and pulled neighborhood information for an old friend. Then I went to Seattle and was able to find Open Houses to help out another family member. Thank you so much for making information available at our fingertips and on our smartphones; such a great resource for REALTORS®!!!
Jocelyn Mugot, REALTOR®
Keller Williams Honolulu, Honolulu, Hawaii
What a trip! And as Jocelyn puts it, “With the RPR app, I turn every vacation into a business trip. It helps me help my family and friends with their real estate needs.”
Here’s our Q&A with Jocelyn Mugot…
How long have you been a REALTOR® and what area do you specialize in?
I got my license in February of 2020, but because of the pandemic, I really started practicing in July of 2020. Right now I only do residential real estate, but I would be open to trying commercial in the future. Q
How were you first introduced to RPR?
The Hawaii MLS I belong to brought it up when I first started. Then our KW coaching program mentioned it as a great tool, especially using the app for when you’re “on the go.” And they couldn’t have been more right! I soon learned that when you’re with a new client and you pull up info at your fingertips, it really impresses them. They’re just sort of in awe that you have this much up-to-date info at the touch of a button.
I have to admit, at first, I was like, “Oh no, another app.” I’ll also admit that I’m not super tech savvy. But RPR is just so easy to use and I couldn’t believe how much data was there and how easy it was to access. With RPR, I don’t have to use ten different apps, I’m just using one. And it pulls all the data I need from all the sources I trust. Q
Ten in one, what a great quote! What’s one of your favorite features of RPR?
The Seller’s Report is such a great resource, I’m always amazed by what it pulls. The Property flyer is also impressive. And boy, comps can be tedious. But with RPR it’s all right there. It just makes the whole process so much quicker.
I also like how when you search, there’s a way to draw your search area. I love that! I used that tool in Las Vegas and Houston to find an open house nearby to my location. I was visiting my cousin in Vegas, and I pulled up his property. He was amazed! He and some of his family have real estate backgrounds, and they didn’t know about RPR. And they were blown away by the info I had on their home and the areas they were looking to buy in.
Then I went to Houston to visit a friend. We started talking about her recent real estate experiences. I’ll be honest, the house she was looking at online wasn’t in a really great neighborhood, so I did a neighborhood search and found better options, prices, more beds and baths, etc. I don’t know the area, which made the RPR app so helpful because looking at different options was easy. And it made me look really professional, too. My friend was impressed! Q
Any pain points that RPR helps or alleviates for you as a newer agent?
As a new agent, I’m more of a face to face person. I have a background in airline hospitality, so I’m good at personal communication. I don’t like having to rely on digital apps for every step, it’s just so overwhelming. I was reluctant to try all the different real estate apps out there… until I found RPR.
Funny story, when I was a brand new agent, another new agent and I went for a drive in the car and while I drove, he’d pull data and info from RPR with the mobile app. We were just driving around randomly. And we were like, “What is happening?!” We couldn’t believe how much data was there and easy it was to access.
I also really like how RPR has accurate, up to date photos, not old photos. I say to clients as I hold up my phone, “Look at all your neighbors, I have their info in my hand. Look at this property, I know everything about it” This knowledge I carry, it’s why I’m valuable and it sets me apart from other agents.
Wow, what a great story. Three different cities in 16 days: Las Vegas, Houston and Seattle. And Jocelyn used her RPR app in every one to advise and guide her family and friend clients.
Get more info and get your hands on the RPR mobile app today. No matter what your skill level is, having RPR at your fingertips will help you be more efficient, more effective and more impressive.
You can also sign up for this free mobile webinar, RPR Works Everywhere–Just Like You.